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Customer Service Agent In Canada

Job In Canada

Customer Service Agent In Canada

Kirkland, QCRemote
$35,000 – $38,000 a year
  • or equivalent experience

Business Equipment and Computer Applications

  • MS Windows
  • MS Word
  • MS Outlook

Specific Skills

  • Address customers’ complaints or concerns
  • Access and process information
  • Issue receipts and other forms
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Answer inquiries and provide information to customers
  • Receive and log complaints

Security and Safety

  • Criminal record check

Work Conditions and Physical Capabilities

  • Fast-paced environment
  • Attention to detail

Personal Suitability

  • Effective interpersonal skills
  • Flexibility
  • Team player
  • Excellent oral communication
  • Excellent written communication
  • Client focus
  • Reliability
  • Organized
  • Punctuality

Teleworking Information

  • Remote work available

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