Hairstyling salon manager Needed to work in Canada by About U Salon & Spa

Key Responsibilities:

• Supervise and manage hairstylists, assistants, and other salon staff.

• Ensure the salon operates efficiently and maintains a clean, welcoming environment.

• Oversee client appointments, scheduling, and front-desk operations.

• Handle customer complaints professionally and resolve issues promptly.

• Train, motivate, and support staff to maintain high service standards.

• Monitor inventory and order salon products, supplies, and equipment as needed.

• Develop and implement marketing strategies to attract and retain clients.

• Manage budgets, sales targets, and daily financial records.

• Ensure compliance with health, safety, and sanitation regulations.

• Stay updated on the latest beauty trends, techniques, and industry standards.

Requirements:

• Proven experience as a salon manager, hairstylist, or in a similar role.

• Strong leadership, organizational, and customer service skills.

• Good knowledge of hairstyling techniques, products, and services.

• Ability to work under pressure and resolve conflicts efficiently.

• Excellent communication and interpersonal skills.

• Certification in cosmetology or a related field is an advantage.

• Basic understanding of sales and marketing principles.

Tasks

• Direct and control daily operations
• Plan and organize daily operations
• Establish or implement policies and procedures for staff
• Plan and control budget and inventory
• Hire, train and supervise staff
• Address customers’ complaints or concerns
• Order supplies and maintain inventory
• Develop and implement marketing strategies
• Manage staff and assign duties
• Plan budgets and monitor revenues and expenses
• Resolve issues that may arise, including customer requests, complaints and supply shortages

Additional information

Work conditions and physical capabilities

• Fast-paced environment

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Judgement
• Organized
• Reliability
• Team player
• Ability to multitask
• Leadership