High Paying Job: delivery person supervisor Job in Canada by 1084463 B.C. LTD.

Key Responsibilities:

• Team Management: Supervise and lead a team of delivery drivers and personnel, providing guidance and support to ensure efficient delivery operations.
• Scheduling: Create and manage delivery schedules, ensuring adequate staffing levels to meet delivery demands.
• Route Optimization: Analyze delivery routes to enhance efficiency, reduce delivery times, and minimize operational costs.
• Training: Conduct training sessions for new delivery personnel, emphasizing safety procedures, customer service, and company policies.
• Performance Monitoring: Evaluate the performance of delivery staff, providing feedback and coaching to improve productivity and service quality.
• Customer Service: Address customer inquiries and complaints related to delivery issues, ensuring high levels of customer satisfaction.
• Safety Compliance: Ensure compliance with safety regulations and company policies, promoting a safe working environment for all staff.
• Inventory Management: Assist with inventory control, ensuring that delivery personnel are equipped with the necessary supplies and materials.
• Reporting: Prepare and maintain records of delivery operations, including schedules, vehicle maintenance, and performance metrics, and report findings to management.
• Collaboration: Work closely with other departments (e.g., warehouse, sales) to coordinate delivery schedules and resolve any logistical challenges.

Tasks

• Assign sales workers to duties
• Authorize payments by cheque
• Authorize return of merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Supervise and co-ordinate activities of workers
• Supervise office and volunteer staff

Qualifications:

• High school diploma or equivalent; associate’s or bachelor’s degree in logistics, business, or a related field is preferred.
• Proven experience in delivery operations, logistics, or transportation management, with a minimum of 2-3 years in a supervisory role.
• Strong knowledge of local and regional delivery routes.
• Familiarity with delivery tracking systems and software.
• Excellent leadership, communication, and interpersonal skills.

Skills:

• Organizational Skills: Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Problem-Solving: Strong analytical skills to identify issues and implement effective solutions quickly.
• Customer Focus: Commitment to providing exceptional customer service and addressing customer needs promptly.
• Technology Proficiency: Proficient in using software applications related to logistics and delivery management.

Working Conditions:

• The role may require working in various weather conditions and involves overseeing delivery operations both indoors (warehouse) and outdoors (delivery routes).
• Occasional evening or weekend work may be required based on delivery demands.