Retail store supervisor Needed in Canada By Shell Canada – Schoolaredu
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Retail store supervisor Needed in Canada By Shell Canada

Job In Canada

Retail store supervisor Needed in Canada By Shell Canada

As a retail store supervisor, you will be responsible for overseeing the daily operations of our retail store, ensuring exceptional customer service, maximizing sales, and maintaining high standards of merchandise presentation. You will lead a team of retail associates, coordinate workflow, and ensure a positive shopping experience for our customers.

Job details

  • Location: 142 Dickins DriveFort McMurray, ABT9K 1X4
  • Salary: 21.00 hourly / 30 to 44 hours per week
  • Day, Evening, Night, Weekend, Shift, Overtime, Early Morning, Morning
  • Start date: Starts as soon as possible
  • vacancies 1





  • Secondary (high) school graduation certificate


7 months to less than 1 year

Work setting

  • Retail business

Key Responsibilities:

  1. Team Leadership: Supervise and coordinate the activities of retail staff, including scheduling, training, and performance management. Provide guidance and support to ensure team cohesion and productivity.
  2. Customer Service Excellence: Ensure outstanding customer service by maintaining a welcoming environment, resolving customer complaints or issues promptly, and training staff on customer service best practices.
  3. Sales and Revenue Generation: Drive sales and meet store targets through effective merchandising, product knowledge, and promotional strategies. Monitor sales performance and take proactive steps to achieve goals.
  4. Inventory Management: Oversee inventory control procedures, including receiving, stocking, and maintaining appropriate inventory levels. Conduct regular inventory counts and reconcile discrepancies.
  5. Store Operations: Ensure smooth daily operations, including opening and closing procedures, cash handling, and security measures. Implement and enforce store policies and procedures.
  6. Visual Merchandising: Maintain visual standards and ensure that displays are attractive, organized, and stocked with relevant merchandise. Implement seasonal and promotional displays as per company guidelines.
  7. Health and Safety Compliance: Maintain a safe and clean store environment by enforcing health and safety standards, including proper handling of hazardous materials and adherence to sanitation guidelines.


  • Assign sales workers to duties
  • Order merchandise
  • Authorize return of merchandise
  • Establish work schedules
  • Sell merchandise
  • Prepare reports on sales volumes, merchandising and personnel matters
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Organize and maintain inventory
  • Supervise and co-ordinate activities of workers


  • Proven experience as a retail supervisor or similar managerial role in a retail environment.
  • Excellent leadership and interpersonal skills with the ability to motivate and develop a team.
  • Strong understanding of retail operations and merchandising techniques.
  • Customer-focused mindset with a passion for delivering exceptional service.
  • Ability to analyze sales reports and implement strategies to drive sales and profitability.
  • High school diploma or equivalent; additional education in business administration or retail management is a plus.


  • Retail salespersons and sales clerks
  • Staff in various areas of responsibility

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Combination of sitting, standing, walking
  • Standing for extended periods

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Flexibility
  • Organized
  • Team player

Working Conditions:

  • Work primarily in a retail store environment, including evenings, weekends, and holidays as needed.
  • Physical stamina and ability to stand for extended periods and lift moderate weights.


  • Competitive salary or hourly wage based on experience.
  • Health insurance and retirement benefits.
  • Employee discounts and incentives.
  • Opportunities for career advancement within the retail industry.

Who can apply to this job?

Only apply to this job if:

  • You are a Canadian citizen, a permanent or a temporary resident of Canada.
  • You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

How to apply

By email

By mail

142 Dickins DriveFort McMurray, ABT9K 1X4

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