Security guard supervisor Needed to work in Canada byOBN Security 

Work setting

• Relocation costs covered by employer
• Security guard agency

Key Responsibilities:

• Supervise and coordinate the activities of security personnel to ensure effective coverage and security of the premises.
• Ensure all security staff are properly trained and equipped to perform their duties efficiently and professionally.
• Conduct regular patrols of the facility to monitor for suspicious activities, security breaches, and other safety hazards.
• Enforce security policies, procedures, and emergency protocols to maintain a secure environment.
• Review security logs and reports, ensuring accuracy and timely documentation of incidents, activities, and observations.
• Respond to emergencies, incidents, or disturbances, providing guidance to security staff and coordinating with law enforcement or emergency services when needed.
• Perform regular inspections of security equipment (e.g., surveillance cameras, alarms, etc.) to ensure they are functioning properly.
• Provide leadership and direction to security team members, including resolving conflicts, providing feedback, and fostering a positive working environment.
• Develop and maintain security schedules, ensuring that appropriate staffing levels are met at all times.
• Conduct security briefings and training sessions for new and existing staff.
• Work closely with management to assess security risks, improve safety measures, and implement preventive strategies.
• Ensure compliance with company policies, local laws, and industry regulations related to security and safety.
• Maintain good relationships with clients, visitors, and other staff members, and provide excellent customer service.
• Investigate and document security incidents, conducting internal investigations when necessary.
• Prepare and submit detailed security reports to senior management.

Tasks

• Assist clients/guests with special needs
• Be the point of contact when in need to handle emergency situations
• Co-ordinate activities with other work units or departments
• Monitor quality and production levels
• Oversee cleaning of specialty and difficult items
• Prepare and submit progress and other reports
• Requisition or order materials, equipment and supplies
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Supervise operation of mechanical equipment and machinery
• Supervise, co-ordinate and schedule (and possibly review) activities of workers
• Train staff/workers in job duties, safety procedures and company policies
• Wash or dry-clean industrial or household articles

Qualifications:

• Proven experience as a Security Guard, with at least [X] years in a supervisory or leadership role.
• Strong knowledge of security protocols, law enforcement procedures, and emergency response strategies.
• Excellent leadership and team management skills.
• Ability to communicate clearly and effectively, both verbally and in writing.
• Ability to remain calm and make decisions under pressure.
• Strong problem-solving and conflict resolution skills.
• Ability to use security technology and equipment (e.g., surveillance systems, alarm systems, radios).
• Knowledge of local and federal security regulations and laws.
• Valid security officer license or certification (requirements may vary by location).
• Ability to pass background checks and drug screenings.

Preferred Qualifications:

• Experience in security for specific industries (e.g., corporate, retail, healthcare, government).
• First Aid/CPR certification.
• Knowledge of emergency response procedures and crisis management.

Physical Requirements:

• Ability to stand, walk, and patrol for long periods.
• Ability to lift and carry heavy objects when necessary.
• Ability to work in a variety of environmental conditions (e.g., indoors/outdoors, varying weather).

Compensation:

• [Salary or hourly wage]
• [Include benefits such as health insurance, paid time off, retirement plans, etc.]

Supervision

• 3-4 people

Credentials

Certificates, licences, memberships, and courses

• Security Guard License

Additional information

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Combination of sitting, standing, walking
• Fast-paced environment
• Standing for extended periods
• Work under pressure

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Judgement
• Organized
• Reliability
• Team player