Assistant manager, restaurant Needed to work in Canada By Aulde Dubliner and Pour House 

Work setting

• Restaurant
• Bar

Key Responsibilities:

• Assist the Restaurant Manager in overseeing daily operations, including opening and closing procedures.
• Supervise, train, and mentor restaurant staff to ensure high performance and adherence to company standards.
• Handle customer inquiries, resolve complaints, and ensure a high level of customer satisfaction.
• Monitor inventory levels and coordinate with suppliers to ensure timely delivery of products.
• Maintain a clean and organized work environment, adhering to health and safety regulations.
• Prepare and manage staff schedules, ensuring adequate coverage during peak hours.
• Support the development and implementation of marketing and promotional activities.
• Assist in financial management, including monitoring sales, managing expenses, and handling cash.

Tasks

• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Enforce provincial/territorial liquor legislation and regulations
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Leading/instructing individuals
• Address customers’ complaints or concerns
• Provide customer service
• Manage events

Supervision

• More than 20 people

Credentials

Certificates, licences, memberships, and courses

• Responsible Beverage Service Certificate

Experience and specialization

Computer and technology knowledge

• MS Excel
• MS Office
• MS Outlook
• MS PowerPoint
• MS Windows
• MS Word

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Repetitive tasks
• Handling heavy loads
• Physically demanding
• Combination of sitting, standing, walking
• Standing for extended periods
• Overtime required

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Adaptability
• Leadership
• Accountability

Benefits

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage
• Vision care benefits

Financial benefits

• Gratuities

Other benefits

• Other benefits
• Team building opportunities
• Travel insurance

Qualifications:

• Previous experience in a supervisory or management role within the restaurant industry.
• Strong leadership and team-building skills with the ability to motivate and inspire staff.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Knowledge of food safety standards and health regulations.
• Flexibility to work various shifts, including weekends and holidays.
• High school diploma or equivalent; additional certification in hospitality management is a plus.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for career growth and advancement within the company.
• A positive and collaborative work environment.
• Discounts on meals and other perks.