Sales representative – retail Needed to work in Canada by GTA Wheelchair Inc.

Work site environment

• Outdoors

Work setting

• On-site customer service
• Work in employer’s/client’s home
• Professional association or organization
• Retail business

Key Responsibilities:

1. Customer Service:
   • Greet customers warmly and assist them with their shopping needs and inquiries.
   • Provide detailed information about products, including features, benefits, and pricing.
   • Handle customer complaints or issues with professionalism and efficiency, ensuring customer satisfaction.
2. Sales and Promotion:
   • Actively engage with customers to drive sales and achieve individual and store sales goals.
   • Promote current promotions, discounts, and loyalty programs to increase sales.
   • Upsell or cross-sell products based on customer needs and preferences.
3. Product Knowledge:
   • Maintain up-to-date knowledge of products, services, and industry trends to provide accurate information and recommendations.
   • Stay informed about new arrivals, seasonal products, and inventory changes.
4. Store Presentation:
   • Ensure the sales floor is clean, organized, and visually appealing, including restocking shelves and arranging displays.
   • Assist with setting up promotional displays and signage to enhance the shopping experience.
5. Transaction Processing:
   • Operate cash registers and process sales transactions accurately and efficiently.
   • Handle cash, credit, and debit transactions, and ensure proper management of financial transactions.
6. Inventory Management:
   • Assist with inventory counts, restocking, and managing inventory levels to ensure product availability.
   • Report any discrepancies or issues with inventory to management.
7. Team Collaboration:
   • Work collaboratively with team members to ensure smooth store operations and a cohesive work environment.
   • Participate in team meetings, training sessions, and other activities to stay updated on store policies and procedures.

Tasks

• Provide advice about merchandise
• Advertise and/or promote products, sales or services

Experience and specialization

Product or manufacturing design

• Personal care items

Sales experience

• Medical equipment and supplies

Additional information

Security and safety

• Vulnerable sector check
• Criminal record check
• Reference required

Transportation/travel information

• Vehicle supplied by employer
• Valid driver’s licence

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Manual dexterity
• Attention to detail
• Bending, crouching, kneeling
• Handling heavy loads
• Physically demanding
• Ability to distinguish between colours
• Standing for extended periods
• Sitting
• Combination of sitting, standing, walking

Weight handling

• Up to 23 kg (50 lbs)

Personal suitability

• Adaptability
• Analytical
• Collaborative
• Creativity
• Efficiency
• Energetic
• Goal-oriented
• Hardworking
• Integrity
• Outgoing
• Positive attitude
• Proactive
• Quick learner
• Time management
• Dependability
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player
• Excellent oral communication
• Accurate
• Client focus
• Excellent written communication
• Initiative
• Judgement
• Ability to multitask
• Punctuality
• Maturity
• Resourcefulness
• Honesty

Benefits

Health benefits

• Dental plan
• Vision care benefits

Financial benefits

• Piece work

Other benefits

• Free parking available
• On-site amenities
• Other benefits

Qualifications:

• Education and Experience: High school diploma or equivalent required; prior retail or sales experience is preferred but not necessary.
• Skills: Excellent communication and interpersonal skills, strong sales abilities, and the ability to handle multiple tasks in a fast-paced environment. Basic math skills and familiarity with cash register operations are beneficial.
• Customer Focus: A positive attitude with a strong commitment to providing outstanding customer service and enhancing the customer experience.

Working Conditions:

• Work in a retail environment with varying hours, including evenings, weekends, and holidays, based on store hours and peak shopping times.
• Stand for extended periods and perform physical tasks such as lifting and carrying merchandise.

Additional Information:

• Uniform or dress code may be required as per store policy.
• Opportunities for advancement and professional development may be available.