Front desk cashier Needed to work in Canada by 10146372 Manitoba Ltd.

Key Responsibilities:

1. Customer Service:
   • Greet customers warmly and provide assistance with their inquiries and needs.
   • Handle check-ins and check-outs (in hotel settings) or assist with purchases and returns (in retail settings).
   • Address and resolve customer complaints or issues in a professional manner.
2. Cash Handling:
   • Process cash, credit, and debit transactions accurately using a cash register or point-of-sale (POS) system.
   • Issue receipts, change, or refunds as required.
   • Maintain accurate records of all transactions and reconcile cash drawers at the end of each shift.
3. Administrative Duties:
   • Manage and update customer accounts, including billing and payment information.
   • Assist with booking reservations, scheduling appointments, or processing orders as needed.
   • Maintain an organized and clean front desk area, including handling paperwork and managing office supplies.
4. Communication and Coordination:
   • Communicate effectively with other staff members to ensure smooth operations and address any issues that arise.
   • Coordinate with other departments (e.g., housekeeping in a hotel, or stockroom in retail) to fulfill customer needs and requests.
5. Security and Compliance:
   • Follow security procedures to protect cash and sensitive customer information.
   • Adhere to company policies and procedures, including those related to financial transactions and customer privacy.
6. Problem Solving:
   • Handle any discrepancies or issues with transactions or customer accounts promptly and efficiently.
   • Provide solutions to customer concerns, ensuring their satisfaction and maintaining a positive experience.

Tasks

• Operate cash register
• Process money, cheques and credit/debit card payments
• Receive payment for goods or services
• Calculate daily/shift payments received and reconcile with total sales
• Greet customers
• Provide customer service

Experience and specialization

Computer and technology knowledge

• Electronic cash register
• Interac machine
• Computerized inventory record keeping and re-ordering system

Area of work experience

• Cleaning

Additional information

Security and safety

• Criminal record check

Benefits

Financial benefits

• As per collective agreement

Qualifications:

• Education and Experience: High school diploma or equivalent required; previous experience in cashiering, customer service, or administrative roles is preferred.
• Skills: Excellent communication and interpersonal skills, attention to detail, and strong numerical and problem-solving abilities. Basic computer skills and familiarity with POS systems or cash registers are beneficial.
• Customer Focus: Ability to provide outstanding customer service with a friendly and professional demeanor.

Physical Requirements:

• Ability to stand for extended periods and perform tasks that require manual dexterity and attention to detail.
• Comfort with handling cash and operating a cash register or POS system.

Working Conditions:

• Work may be performed in a retail store, hotel lobby, or other customer-facing environments.
• Shifts may include evenings, weekends, and holidays depending on the business hours and peak periods.

Additional Information:

• Uniform or dress code may be required as per company policy.
• Opportunities for career advancement and further training may be available within the company.