Barber shop manager Needed to work in Canada by YMM Barber shop

Key Responsibilities:

1. Operational Management:
   • Oversee daily operations of the barber shop, including opening and closing procedures, scheduling, and inventory management.
   • Ensure the shop is clean, organized, and complies with health and safety regulations.
   • Maintain and manage equipment and supplies, ensuring that tools are in good working condition and restocking as needed.
2. Staff Management:
   • Recruit, train, and supervise barbers and other staff members, ensuring they adhere to shop policies and standards.
   • Develop staff schedules, ensuring adequate coverage during peak and off-peak hours.
   • Provide ongoing support, feedback, and performance evaluations to staff members.
3. Customer Service:
   • Deliver exceptional customer service, addressing client concerns and ensuring a high level of satisfaction.
   • Handle appointment bookings, walk-ins, and manage the customer waiting list efficiently.
   • Implement and monitor customer feedback mechanisms to improve service quality.
4. Financial Management:
   • Develop and manage the barber shop budget, including tracking revenue, expenses, and payroll.
   • Handle cash and credit transactions accurately, including processing payments and managing daily reconciliations.
   • Analyze financial reports and sales data to identify trends and opportunities for improvement.
5. Marketing and Promotion:
   • Develop and implement marketing strategies to attract and retain customers, including promotions, social media, and community events.
   • Manage the barber shop’s online presence, including updating the website and social media profiles.
   • Build and maintain relationships with local businesses and the community to enhance visibility and drive business.
6. Compliance and Safety:
   • Ensure compliance with local, state, and federal regulations, including health and safety standards and licensing requirements.
   • Maintain a safe and hygienic environment for both staff and clients, including proper sanitation practices and equipment maintenance.
7. Customer and Staff Relations:
   • Foster a positive and professional work environment, promoting teamwork and morale among staff.
   • Resolve conflicts or issues between staff members or between staff and clients in a fair and timely manner.
   • Encourage staff development and training to enhance their skills and performance.

Tasks

• Establish or implement policies and procedures for staff
• Plan and control budget and inventory
• Hire, train and supervise staff
• Address customers’ complaints or concerns
• Plan, organize, direct, control and evaluate daily operations

Qualifications:

• Education: High school diploma or equivalent required; further education or certification in business management or cosmetology is a plus.
• Experience: Proven experience in a barber shop or salon management role is preferred; experience in a barbering role is advantageous.
• Skills:
  • Strong leadership and team management abilities.
  • Excellent customer service and communication skills.
  • Proficiency in financial management, including budgeting and reporting.
  • Ability to handle multiple tasks and work effectively in a fast-paced environment.
  • Knowledge of barbering techniques and industry trends.
• Certifications: Barbering license or cosmetology certification may be required, depending on local regulations.

Working Conditions:

• Work is performed in a barber shop environment, which may involve standing for extended periods and interacting with clients and staff.
• The role may require working evenings, weekends, and holidays based on the shop’s hours of operation.
• Physical demands include lifting and moving equipment, standing for long periods, and performing manual tasks.