Customer service sales clerk Needed in Canada by Brew For Less 

Work setting

• Urban area
• Retail business

Key Responsibilities:

• Customer Service:
  • Greet customers warmly and provide prompt assistance with their needs.
  • Answer questions about products, promotions, and store policies.
  • Offer recommendations based on customer preferences and needs.
  • Handle customer complaints or concerns professionally and seek resolution.
• Sales and Transactions:
  • Process sales transactions accurately using a cash register or point-of-sale (POS) system.
  • Handle cash, credit, and debit card transactions securely and provide accurate change and receipts.
  • Promote and upsell products and services to enhance sales opportunities.
• Product Management:
  • Assist with stocking shelves, organizing merchandise, and ensuring product displays are attractive and well-maintained.
  • Monitor inventory levels and report low stock or out-of-stock items to management.
  • Perform product returns and exchanges in accordance with store policies.
• Store Maintenance:
  • Maintain a clean and organized work area, including sales floors, checkout counters, and fitting rooms.
  • Ensure that merchandise is properly tagged, labeled, and priced.
  • Follow store procedures for handling and disposing of damaged or expired products.
• Team Collaboration:
  • Work cooperatively with other staff members to ensure smooth store operations.
  • Participate in store meetings and training sessions as required.
  • Assist with opening and closing store procedures as needed.

Tasks

• Sell merchandise
• Authorize return of merchandise
• Assign sales workers to duties
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Supervise and co-ordinate activities of workers
• Organize and maintain inventory

Supervision

• Retail salespersons and sales clerks

Experience and specialization

Equipment and machinery experience

• Forklift

Additional information

Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Attention to detail
• Standing for extended periods
• Combination of sitting, standing, walking

Own tools/equipment

• Cellular phone

Personal suitability

• Efficient interpersonal skills
• Organized
• Reliability
• Team player
• Accurate
• Client focus

Benefits

Other benefits

• Other benefits

Qualifications:

• Education and Experience:
  • High school diploma or equivalent preferred.
  • Previous experience in retail or customer service is advantageous but not required.
• Skills:
  • Excellent communication and interpersonal skills.
  • Basic math skills and ability to handle cash and operate a POS system.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work in a fast-paced environment and manage multiple tasks.
• Personal Attributes:
  • Friendly, outgoing, and customer-focused.
  • Reliable, punctual, and able to work flexible hours, including evenings and weekends.
  • Positive attitude and strong work ethic.

Physical Requirements:

• Ability to stand and walk for extended periods.
• Ability to lift and carry up to [X] pounds.
• Ability to perform tasks that may involve bending, stretching, and reaching.

Benefits:

• [List of benefits, e.g., employee discounts, health insurance, paid time off, etc.]