Food counter attendant Needed in Canada by PADDA ENTERPRISES LTD DBA GATEWAY PIZZA

Key Responsibilities:

1. Customer Service:
   • Greet customers warmly and assist them with their food and beverage selections.
   • Take accurate orders and provide information about menu items, including ingredients and preparation methods.
   • Address customer questions, concerns, and special requests, ensuring a positive dining experience.
2. Food Preparation:
   • Prepare and assemble food items according to standard recipes and customer specifications.
   • Operate food preparation equipment, such as grills, fryers, and coffee machines.
   • Maintain food quality and presentation, ensuring items are served at the proper temperature.
3. Order Fulfillment:
   • Process customer orders and transactions accurately, including handling cash and operating the point-of-sale (POS) system.
   • Ensure timely and efficient service, including packaging and delivering orders to customers.
4. Cleanliness and Organization:
   • Maintain a clean and organized food counter and preparation area, including washing utensils and equipment.
   • Follow food safety and sanitation guidelines to ensure a hygienic environment.
   • Restock supplies and ingredients as needed, and report inventory shortages to the supervisor.
5. Compliance and Safety:
   • Adhere to all health and safety regulations, including proper food handling and storage practices.
   • Follow company policies and procedures related to customer service and food safety.
6. Team Collaboration:
   • Work collaboratively with other food service staff to ensure smooth operations and efficient service.
   • Assist with training new employees and provide support as needed.
7. Customer Feedback:
   • Collect and address customer feedback to improve service and resolve any issues.
   • Maintain a friendly and professional demeanor at all times.

Tasks

• Keep records of the quantities of food used
• Package take-out food
• Portion and wrap foods
• Prepare, heat and finish simple food items
• Serve customers at counters or buffet tables
• Stock refrigerators and salad bars
• Take customers’ orders
• Use manual and electrical appliances to clean, peel, slice and trim foodstuffs

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Repetitive tasks
• Standing for extended periods
• Work under pressure

Weight handling

• Up to 9 kg (20 lbs)

Personal suitability

• Client focus
• Efficient interpersonal skills
• Reliability

Benefits

Other benefits

• Other benefits

Qualifications:

• Education: High school diploma or equivalent preferred.
• Experience: Previous experience in a food service or customer service role is a plus, but not always required.
• Skills:
  • Strong customer service and communication skills.
  • Ability to work efficiently in a fast-paced environment.
  • Basic math skills for handling transactions and making change.
  • Attention to detail and a commitment to maintaining food safety and cleanliness.
• Certifications: Food handler’s certification may be required depending on local regulations.

Working Conditions:

• Work is performed in a food service environment, which may include standing for extended periods, lifting and carrying items, and working in various temperature conditions.
• Shift work, including evenings, weekends, and holidays, may be required based on business hours.