Front desk cashier Needed in Canada By Tandoori Tastes Corp. 

Work setting

• Restaurant

Responsibilities:

1. Customer Service:
   • Greeting guests or customers in a friendly and welcoming manner upon arrival.
   • Providing information about products, services, or amenities offered by the establishment.
2. Transaction Processing:
   • Processing cash, credit card, and debit card transactions accurately and efficiently.
   • Verifying and balancing cash drawers at the beginning and end of shifts.
3. Reservation and Booking Management:
   • Assisting guests with reservations, bookings, cancellations, and modifications.
   • Providing information about room availability, rates, and package deals (if applicable).
4. Information and Inquiry Handling:
   • Responding to phone calls, emails, and inquiries from guests or customers regarding services, amenities, and policies.
   • Directing inquiries to the appropriate department or staff member for further assistance.
5. Check-In and Check-Out Procedures:
   • Processing check-ins and check-outs efficiently, verifying guest or customer information and payment details.
   • Issuing room keys, access cards, or receipts as needed.
6. Customer Relations:
   • Resolving guest or customer complaints or concerns promptly and escalating issues to management when necessary.
   • Maintaining a professional and courteous demeanor during interactions with guests or customers.
7. Administrative Support:
   • Performing administrative tasks such as filing, data entry, and preparing reports.
   • Assisting with inventory management and ordering supplies as needed.
8. Security and Safety Compliance:
   • Adhering to security procedures and protocols to protect guests, customers, and the establishment’s assets.
   • Maintaining confidentiality of guest information and ensuring compliance with privacy policies.

Tasks

• Operate cash register
• Process money, cheques and credit/debit card payments
• Scan items
• Receive payment for goods or services
• Calculate daily/shift payments received and reconcile with total sales
• Stock shelves and clean counter area
• Greet customers
• Monitor all entrances and exits, request proof of payment when necessary
• Participate in promotional activities

Additional information

Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Attention to detail
• Combination of sitting, standing, walking

Skills and Qualifications:

• Customer Service Skills: Strong interpersonal and communication skills to interact effectively with guests or customers.
• Attention to Detail: Accuracy in processing transactions and handling cash or credit card payments.
• Problem-Solving: Ability to resolve issues and address concerns in a proactive and efficient manner.
• Computer Literacy: Proficiency in using computerized systems for reservations, transactions, and communication.
• Multi-tasking: Capability to handle multiple responsibilities and prioritize tasks during busy periods.
• Professionalism: Maintaining a polished appearance and demeanor in a fast-paced environment.

Benefits

Other benefits

• Parking available