Gas station supervisor Needed in Canada by 8583340 Canada Inc.

Work setting

• Retail business

Key Responsibilities:

1. Team Leadership: Supervise and coordinate the activities of gas station attendants, including scheduling shifts, training new employees, and ensuring high standards of customer service.
2. Customer Service Excellence: Provide excellent customer service by greeting customers, addressing inquiries, and resolving complaints promptly and courteously. Ensure that all team members maintain a customer-focused mindset.
3. Inventory Management: Monitor fuel levels and maintain accurate records of inventory. Coordinate fuel deliveries and ensure adequate stock levels to meet customer demand.
4. Safety and Compliance: Enforce safety procedures and regulations, including proper handling of hazardous materials and adherence to fire safety protocols. Conduct regular safety inspections and ensure compliance with health and safety standards.
5. Cash Management: Oversee cash handling procedures, including monitoring cash registers, preparing daily deposits, and reconciling sales transactions. Ensure accuracy and security in financial transactions.
6. Facility Maintenance: Supervise maintenance tasks such as cleaning fuel pumps, restrooms, and common areas. Coordinate repairs and maintenance of equipment and facilities as needed.
7. Vendor Relations: Maintain relationships with fuel suppliers and vendors. Coordinate service calls for equipment maintenance and repairs.

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• 3-4 people
• 5-10 people

Additional information

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Fast-paced environment
• Attention to detail

Personal suitability

• Client focus
• Team player

Qualifications:

• Proven experience in a supervisory role, preferably in a retail or service environment.
• Strong leadership skills with the ability to motivate and develop a team.
• Knowledge of gas station operations, including fuel management and convenience store operations.
• Excellent communication and interpersonal skills.
• Ability to handle cash transactions accurately and responsibly.
• Basic understanding of safety and regulatory requirements related to fuel handling and retail operations.

Working Conditions:

• Work primarily indoors and outdoors in varying weather conditions.
• Flexible hours, including evenings, weekends, and holidays based on operational needs.
• Physical stamina and ability to stand for extended periods and lift moderate weights.

Benefits:

• Competitive salary or hourly wage based on experience.
• Health insurance and retirement benefits.
• Paid vacation and sick leave.
• Opportunities for career advancement within the company.