Gas station supervisor Needed to wwork in Canada CEDA VENTURES LTD. – 1399058 BRITISH COLUMBIA LTD.

Work setting

• Retail business
• Oil and gas industry

Key Responsibilities:

1. Station Operations:
   • Supervise the daily operations of the gas station, including fuel dispensing, convenience store management, and car wash services if applicable.
   • Ensure that all equipment and pumps are functioning properly and report any malfunctions or maintenance needs to the appropriate personnel.
   • Monitor and enforce safety and cleanliness standards throughout the station.
2. Staff Management:
   • Hire, train, and supervise gas station attendants and other staff, ensuring they follow company policies and provide excellent customer service.
   • Schedule shifts, manage staff performance, and handle any personnel issues or conflicts.
   • Conduct regular team meetings and provide ongoing training to ensure staff competency and motivation.
3. Customer Service:
   • Address and resolve customer inquiries, complaints, and concerns in a professional and timely manner.
   • Ensure that all staff members deliver high-quality customer service, including assisting with fuel purchases, convenience store transactions, and other services.
   • Maintain a clean and welcoming environment for customers.
4. Inventory Management:
   • Monitor and manage inventory levels of fuel, convenience store products, and other supplies.
   • Order and restock items as needed, ensuring optimal inventory levels and minimizing waste.
   • Conduct regular inventory audits and reconcile discrepancies.
5. Financial Management:
   • Oversee cash handling procedures, including managing the cash register, balancing cash drawers, and ensuring accurate financial transactions.
   • Prepare and review daily, weekly, and monthly financial reports, including sales, expenses, and inventory.
   • Implement and enforce policies related to pricing, promotions, and discounts.
6. Compliance and Safety:
   • Ensure that the gas station complies with all local, state, and federal regulations related to fuel dispensing, safety, and environmental protection.
   • Conduct regular safety inspections and enforce procedures to prevent accidents and maintain a safe work environment.
   • Manage and report any incidents, accidents, or safety violations in accordance with company protocols.
7. Maintenance and Upkeep:
   • Oversee the maintenance and cleanliness of the gas station premises, including the fuel pumps, convenience store, restrooms, and exterior areas.
   • Coordinate with maintenance personnel or contractors for repairs and upkeep of equipment and facilities.
8. Reporting and Communication:
   • Provide regular reports to upper management on station performance, including sales, inventory, staffing, and any operational issues.
   • Communicate effectively with vendors, customers, and staff to ensure smooth operations and address any concerns.

Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Teach interest or professional development courses
• Authorize payments by cheque
• Exhibit designers plan and develop permanent and temporary or moveable exhibits and displays for museum exhibitions, trade shows, conventions, retail spaces and other exhibitions
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash
• Oversee payroll administration
• Conduct performance reviews
• Supervise office and volunteer staff

Supervision

• 16-20 people
• Cashiers

Experience and specialization

Exhibit and display design experience

• Merchandising or window

Additional information

Security and safety

• Criminal record check

Transportation/travel information

• Own transportation
• Own vehicle
• Valid driver’s licence

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Handling heavy loads
• Attention to detail
• Walking
• Sitting
• Standing for extended periods
• Bending, crouching, kneeling

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Dependability
• Excellent written communication
• Initiative
• Judgement
• Ability to multitask

Benefits

Health benefits

• Dental plan
• Health care plan
• Paramedical services coverage
• Vision care benefits

Qualifications:

• Education and Experience: High school diploma or equivalent required; a degree in business management, retail management, or a related field is preferred. Previous experience in retail or gas station management is highly desirable.
• Skills: Strong leadership and management skills, excellent customer service abilities, and proficiency in financial management and inventory control. Ability to operate and maintain fuel dispensing equipment.
• Certifications: Relevant certifications or training in fuel handling, safety procedures, or retail management may be beneficial.

Physical Requirements:

• Ability to stand for extended periods, lift and carry items, and perform physical tasks as needed.
• Comfort with working in various weather conditions and handling fuel-related tasks.

Working Conditions:

• Work is performed at a gas station, which may involve irregular hours, including evenings, weekends, and holidays.
• The role may require interacting with customers and staff in a fast-paced environment.

Additional Information:

• Uniform or dress code may be required as per company policy.
• Opportunities for career advancement within the company or related fields may be available