High Paying Job: hotel managing supervisor Job in Canada Howard Johnson Inn 

Work setting

• Hotel, motel, resort

Key Responsibilities

• Operational Management: Supervise daily hotel operations, including front desk, housekeeping, and food and beverage services, ensuring all areas run smoothly and efficiently.
• Staff Supervision: Lead, train, and evaluate hotel staff, fostering a positive work environment and promoting teamwork.
• Guest Relations: Ensure high levels of guest satisfaction by addressing inquiries, resolving complaints, and providing exceptional service at all times.
• Quality Control: Monitor hotel services and facilities to ensure compliance with company standards, health regulations, and safety protocols.
• Budget Management: Assist in developing and managing departmental budgets, controlling costs, and optimizing resources.
• Marketing and Sales: Collaborate with the sales and marketing team to promote hotel services and drive occupancy rates, including organizing special events and promotions.
• Inventory Management: Oversee inventory and ordering of supplies and equipment, ensuring that all departments are adequately stocked.
• Reporting: Prepare reports on hotel performance, guest feedback, and staff performance, presenting findings to the General Manager and making recommendations for improvements.
• Crisis Management: Respond to emergencies or unexpected situations, coordinating appropriate actions to ensure guest and staff safety.

Tasks

• Perform same duties as workers supervised
• Assist clients/guests with special needs
• Co-ordinate, assign and review work
• Hire and train staff in job duties, safety procedures and company policies
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
• Requisition materials and supplies

Additional information

Security and safety

• Basic security clearance

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Overtime required
• Standing for extended periods
• Work under pressure

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative
• Judgement
• Organized
• Team player

Qualifications

• Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred.
• Experience: Minimum of 3-5 years of experience in hotel management or supervisory roles within the hospitality industry.
• Certifications: Relevant certifications (e.g., Certified Hospitality Supervisor) are a plus.

Required Skills

• Leadership: Strong leadership abilities to motivate and guide staff toward achieving hotel objectives.
• Communication: Excellent verbal and written communication skills for effective interaction with guests and team members.
• Customer Service: A commitment to providing outstanding guest service and creating memorable experiences.
• Problem-Solving: Strong analytical and problem-solving skills to address operational challenges and guest issues promptly.
• Organizational Skills: Excellent organizational abilities to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Financial Acumen: Basic understanding of financial reports and budgeting processes.

Work Environment

• The Hotel Managing Supervisor typically works in a hotel setting, which may include various departments such as the front desk, restaurant, and housekeeping. This role may require flexibility in working hours, including evenings, weekends, and holidays.