Housekeeping room attendant Needed in Canada by Clarenville Inn 

Work setting

• Hotel, motel, resort

Responsibilities:

1. Room Cleaning and Maintenance:
   • Cleaning and maintaining guest rooms, suites, or assigned areas according to established standards and procedures.
   • Making beds, changing linens, and replenishing towels and amenities as needed.
2. Bathroom Cleaning:
   • Cleaning and disinfecting bathroom fixtures, sinks, toilets, showers, and tubs.
   • Replacing bathroom amenities and ensuring adequate supply for guest use.
3. Surface Cleaning:
   • Dusting and polishing furniture, mirrors, window sills, and other room surfaces.
   • Cleaning and vacuuming carpets, rugs, and upholstery as required.
4. Trash Removal:
   • Emptying trash containers and disposing of waste in designated areas.
   • Sorting recyclable materials and following waste disposal procedures.
5. Room Setup and Inspection:
   • Arranging furniture and decor to maintain a neat and orderly appearance.
   • Inspecting rooms for maintenance issues, damage, or safety hazards and reporting findings to maintenance or management.
6. Guest Interaction:
   • Greeting guests in a friendly and professional manner and responding to their requests or inquiries.
   • Addressing guest concerns and ensuring prompt resolution to maintain guest satisfaction.
7. Inventory Management:
   • Stocking and maintaining housekeeping carts with cleaning supplies, linens, and guest room amenities.
   • Notifying supervisors of low inventory levels and requesting replenishment as needed.
8. Adherence to Health and Safety Standards:
   • Following proper cleaning protocols and using cleaning agents according to safety guidelines.
   • Using personal protective equipment (PPE) as required and maintaining a safe work environment.

Skills and Qualifications:

• Attention to Detail: Thoroughness in cleaning tasks to achieve high standards of cleanliness and presentation.
• Reliability: Consistency in attendance and performance to ensure rooms are cleaned promptly and efficiently.
• Physical Stamina: Ability to stand, bend, kneel, and lift heavy objects or equipment as needed.
• Customer Service: Dedication to providing excellent customer service and responding to guest needs promptly and courteously.
• Teamwork: Willingness to work collaboratively with colleagues and follow instructions from supervisors or management.

Tasks

• Sweep, mop, wash and polish floors
• Dust furniture
• Vacuum carpeting, area rugs, draperies and upholstered furniture
• Make beds and change sheets
• Distribute clean towels and toiletries
• Stock linen closet
• Clean, disinfect and polish kitchen and bathroom fixtures and appliances
• Disinfect operating rooms and other areas
• Clean and disinfect elevators
• Handle and report lost and found items
• Attend to guests’ requests for extra supplies or other items
• Provide basic information on facilities
• Pick up debris and empty trash containers
• Wash windows, walls and ceilings

Credentials

Certificates, licences, memberships, and courses

• Workplace Hazardous Materials Information System (WHMIS) Certificate

Additional information

Security and safety

• Bondable

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Physically demanding
• Attention to detail
• Bending, crouching, kneeling
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Dependability
• Flexibility
• Initiative
• Reliability
• Team player
• Values and ethics
• Honesty