Housekeeping supervisor Needed to work in Canada by Cloud 9 Inn

Work setting

• Hotel, motel, resort

Key Responsibilities:

• Supervision and Leadership:
  • Supervise and manage a team of housekeeping staff, including hiring, training, and scheduling.
  • Conduct regular inspections of guest rooms, public areas, and staff work areas to ensure compliance with cleanliness standards and procedures.
  • Provide guidance and support to housekeeping staff, addressing any performance or behavior issues as needed.
• Cleaning and Maintenance:
  • Develop and implement cleaning schedules and procedures to ensure all areas are cleaned and maintained to the highest standards.
  • Oversee the proper use of cleaning equipment and supplies, ensuring that all tasks are performed efficiently and effectively.
  • Address and resolve any guest complaints related to cleanliness and maintenance promptly.
• Inventory and Supplies Management:
  • Monitor and manage inventory of cleaning supplies and equipment, ensuring adequate stock levels and cost-effective purchasing.
  • Order and maintain inventory of cleaning products, linens, and other necessary items.
• Safety and Compliance:
  • Ensure that all housekeeping practices comply with health and safety regulations and company policies.
  • Train staff on proper cleaning techniques, safety procedures, and use of cleaning chemicals.
  • Conduct regular safety audits and inspections to ensure a safe working environment.
• Administrative Duties:
  • Prepare and maintain records related to housekeeping operations, including staff schedules, inventory logs, and inspection reports.
  • Coordinate with other departments to address any issues that may impact housekeeping operations, such as maintenance requests or guest requests.
• Guest Service:
  • Ensure that housekeeping staff provides exceptional service to guests, addressing any special requests or needs in a timely manner.
  • Communicate with guests and staff to ensure a positive experience and resolve any issues or concerns.

Tasks

• Hire and train or arrange for training of cleaning staff
• Supervise and co-ordinate activities of workers
• Inspect sites or facilities to ensure safety and cleanliness standards
• Recommend or arrange for additional services required such as painting, repair work, renovations or replacement of furnishings and equipment
• Assist cleaners in performing duties
• Co-ordinate work activities with other departments
• Establish work schedules

Supervision

• 3-4 people

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Repetitive tasks
• Physically demanding
• Standing for extended periods

Personal suitability

• Dependability
• Flexibility
• Reliability

Qualifications:

• Education and Experience:
  • High school diploma or equivalent required; additional training or certification in hospitality management or related fields is a plus.
  • years of experience in housekeeping, with at least [X] years in a supervisory or management role.
• Skills and Abilities:
  • Strong leadership and team management skills.
  • Excellent organizational and time-management abilities.
  • Knowledge of cleaning techniques, equipment, and safety procedures.
  • Ability to handle multiple tasks and prioritize effectively.
  • Strong communication and interpersonal skills.
• Certifications:
  • Certification in hospitality management or related fields is a plus but not required.

Working Conditions:

• Ability to work in a fast-paced environment, including standing, walking, and lifting for extended periods.
• May require working evenings, weekends, and holidays.
• Ability to handle exposure to cleaning chemicals and potentially hazardous materials.

Compensation and Benefits:

• Competitive salary based on experience and qualifications.
• Health, dental, and vision insurance.
• Retirement savings plan.
• Paid time off and holidays.
• Opportunities for career advancement and professional development.