Sales supervisor – retail Needed in Canada by 2371751 Ontario Ltd – Schoolaredu
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Sales supervisor – retail Needed in Canada by 2371751 Ontario Ltd

Job In Canada

Sales supervisor – retail Needed in Canada by 2371751 Ontario Ltd

A Sales Supervisor in retail oversees the daily operations of the sales team, ensuring exceptional customer service, achieving sales targets, and maintaining high standards of product presentation and store cleanliness. They play a key role in motivating and coaching sales associates to maximize sales performance and enhance the overall customer shopping experience.

Job details

  • Location: 145 Albert St SSouthampton, ONN0H 2L0
  • Salary: 22.00 hourly / 40 hours per week
  • Evening, Night, Shift, Morning
  • Start date: Starts as soon as possible
  • vacancies 1





  • Secondary (high) school graduation certificate


7 months to less than 1 year

Work setting

  • Retail business


  1. Team Leadership and Management:
    • Supervising and guiding sales associates to achieve individual and team sales targets.
    • Providing training, coaching, and performance feedback to enhance sales skills and customer service capabilities.
  2. Customer Service Excellence:
    • Ensuring a high level of customer satisfaction by greeting customers, assisting with inquiries, and resolving complaints promptly.
    • Monitoring customer interactions and providing guidance on effective sales techniques and product knowledge.
  3. Sales and Revenue Generation:
    • Driving sales performance through effective product merchandising, upselling, and cross-selling strategies.
    • Analyzing sales reports and trends to identify opportunities for revenue growth and improvement.
  4. Inventory and Stock Management:
    • Monitoring inventory levels, conducting regular stock checks, and ensuring accurate product availability on the sales floor.
    • Coordinating with the inventory control team to manage stock replenishment and reduce out-of-stock situations.
  5. Operational Efficiency:
    • Overseeing daily store operations, including opening and closing procedures, cash handling, and POS system operations.
    • Enforcing store policies and procedures to maintain a safe, organized, and clean retail environment.
  6. Promotions and Marketing:
    • Implementing promotional campaigns, displays, and events to drive foot traffic and increase sales.
    • Collaborating with the marketing team to execute marketing initiatives and effectively communicate promotions to customers.
  7. Team Collaboration:
    • Collaborating with other departments such as marketing, purchasing, and logistics to ensure seamless operations and customer satisfaction.
    • Communicating sales goals, objectives, and strategies to the sales team and fostering a cohesive work environment.
  8. Performance Analysis and Reporting:
    • Monitoring sales performance metrics, KPIs, and goals, and preparing regular sales reports for management review.
    • Providing insights and recommendations based on sales data to optimize sales strategies and operational efficiency.

Skills and Qualifications:

  • Retail Experience: Proven experience in retail sales, with at least [number] years in a supervisory or leadership role.
  • Leadership: Strong leadership skills with the ability to motivate, coach, and develop a team.
  • Customer Focus: Dedication to providing exceptional customer service and building long-term customer relationships.
  • Sales Acumen: Proficiency in sales techniques, product knowledge, and understanding of retail merchandising principles.
  • Communication: Excellent verbal and written communication skills to interact effectively with customers, team members, and management.
  • Organizational Skills: Ability to prioritize tasks, manage time efficiently, and handle multiple responsibilities in a fast-paced environment.
  • Analytical Thinking: Strong analytical skills to interpret sales data, identify trends, and make data-driven decisions.
  • Computer Literacy: Familiarity with POS systems, inventory management software, and Microsoft Office Suite.


  • Assign sales workers to duties
  • Hire and train or arrange for training of staff
  • Authorize return of merchandise
  • Establish work schedules
  • Sell merchandise
  • Prepare reports on sales volumes, merchandising and personnel matters
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Organize and maintain inventory
  • Supervise and co-ordinate activities of workers


  • 3-4 people
  • Cashiers
  • Retail salespersons and sales clerks

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Attention to detail
  • Combination of sitting, standing, walking

Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Organized
  • Reliability
  • Team player

Who can apply to this job?

Only apply to this job if:

  • You are a Canadian citizen, a permanent or a temporary resident of Canada.
  • You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

How to apply

By email

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