Waiter/waitress Needed in Canada By Golden Sakura Sushi Japanese restaurant 

Work site environment

• Cold/refrigerated
• Hot
• Noisy
• Odours

Work setting

• Restaurant
• Urban area

Responsibilities:

1. Greeting and Seating Customers: Welcoming guests as they arrive, escorting them to their tables, and presenting menus.
2. Taking Orders: Listening to customers’ preferences, answering questions about menu items, and taking accurate orders.
3. Serving Food and Beverages: Delivering orders promptly to tables, ensuring accuracy and presentation standards.
4. Upselling and Recommending: Suggesting additional menu items, specials, or beverages based on customers’ preferences.
5. Handling Payments: Presenting bills, processing payments, and handling cash or credit transactions accurately.
6. Table Maintenance: Checking on tables regularly to ensure they are clean and set for the next guests.
7. Customer Interaction: Anticipating customer needs, responding to requests promptly, and addressing any concerns or complaints professionally.
8. Collaboration: Coordinating with kitchen staff to ensure timely preparation and delivery of orders.
9. Compliance: Adhering to food safety and hygiene standards, as well as restaurant policies and procedures.

Tasks

• Must be of legal age to mix and serve alcoholic beverages
• Address customers’ complaints or concerns
• Prepare and serve specialty food at customers’ tables
• Describe menu items including daily specials for customers
• Enforce provincial/territorial liquor legislation and regulations
• Advise on menu selections
• Balance cash and record sales
• Clear and clean tables, trays and chairs
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
• Serve food and beverages
• Take orders and relay to kitchen and bar staff
• Assist clients/guests with special needs
• Provide customer service

Experience and specialization

Computer and technology knowledge

• Electronic cash register
• Point of sale system

Additional information

Work conditions and physical capabilities

• Bending, crouching, kneeling
• Fast-paced environment
• Handling heavy loads
• Physically demanding
• Standing for extended periods
• Work under pressure

Weight handling

• Up to 23 kg (50 lbs)

Own tools/equipment

• Uniform

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative
• Organized
• Reliability
• Team player

Benefits

Financial benefits

• Gratuities

Other benefits

• Free parking available

Skills and Qualifications:

• Customer Service: Strong interpersonal skills and a friendly demeanor to interact effectively with customers.
• Communication: Clear and concise communication skills to take orders accurately and convey information clearly.
• Teamwork: Ability to collaborate with kitchen staff and other servers to ensure efficient service.
• Organization: Capacity to manage multiple tables and prioritize tasks during busy periods.
• Attention to Detail: Accuracy in order taking, delivering the correct dishes, and handling payments.
• Stamina: Physical endurance to stand and walk for extended periods and lift trays or carry plates.
• Problem-Solving: Quick thinking to address issues or changes in customer preferences.

Work Environment: Waiters/waitresses work in various dining settings, including restaurants, cafes, bars, and hotels. They often work evenings, weekends, and holidays, depending on the establishment’s operating hours and peak times.