Job In Canada
Customer Service Agent In Canada
$35,000 – $38,000 a year
- or equivalent experience
Business Equipment and Computer Applications
- MS Windows
- MS Word
- MS Outlook
Specific Skills
- Address customers’ complaints or concerns
- Access and process information
- Issue receipts and other forms
- Arrange for billing for services
- Arrange for refunds and credits
- Answer inquiries and provide information to customers
- Receive and log complaints
Security and Safety
- Criminal record check
Work Conditions and Physical Capabilities
- Fast-paced environment
- Attention to detail
Personal Suitability
- Effective interpersonal skills
- Flexibility
- Team player
- Excellent oral communication
- Excellent written communication
- Client focus
- Reliability
- Organized
- Punctuality
Teleworking Information
- Remote work available
